FAQs
TABLE OF CONTENTS
Q: Will eDROPs be integrated with customers Maintenance Management System?
A: eDROPS has opportunities to integrations with several Maintenance solutions
Please contact Axess Digital at support.bridge@axessgroup.com for more information.
Q: Will eDROPS create corrective work orders in the company's Maintenance Management System when i find something?
A: If your Maintenance Management System and eDROPS is integrated the answer is "YES", if not, "NO". Please contact Axess Digital at support.bridge@axessgroup.com for more information.
Q: Can eDROPS be used outside wifi/internet coverage?
A: Yes, eDROPS works seamlessly both inside and outside WiFi during inspection. eDROPS must be connected to internet for synchronisation, then the work get visible for other users.
Q: Can I use eDROPS on my PC?
A: Yes, eDROPS can be used on PC's.
Q: Can I use eDROPS on a tablet?
A: Yes, eDROPS is intended for use on tablets when performing inspections in the field.
Q: Does eDROPS work on smaller handheld devices like phone size?
A: eDROPS will work but the design is currently not adapted for small screen units like mobile phones.
Q: Can we load rig-specific pictures and checklists in eDROPS?
A: Yes, that is possible. You can add rig-specific checklists and pictures in the job planning page.
Q: Will eDROPS replace the checklists in paper format?
A: Yes - eDROPS will replace checklists in paper format, eDROPS also has an extended Reporting generator, that allows you to create all necessary/mandatory reports
Q: Can Customers change inspection jobs, areas, and work scopes?
A: Yes - the users defined as superusers can.
Q: How can I create a user?
A: You can go to https://bridge.axess.no and self-register.
Additionally: your employer has provided Axess Digital with a user list, in that case, you will receive login instruction by mail.
Q: Shall we use our personal mail to log in to eDROPS?
A: it depends: In some cases there is created a user for a work position email like craneoper.xxx@domain.com, if you have access to this kind of email accounts, we recommended that you use those common users.
If not we recommend you use your personal work-email address.
Q: Do I download eDROPS on Google Play or App Store?
A: No. eDROPS is a web app and it runs through your web browser (Chrome or Edge). You must go to https://bridge.axess.no to log in and download eDROPS for your asset.